Frequently Asked Questions
We look forward to getting in touch with you soon for a free estimate. Here are some common questions we are asked about waterproofing and our service.
What Warranty Do You Provide?
We are very proud of a warranty that is unmatched and proves that we stand behind our work. Our interior drain system carries an unconditional lifetime no leak service guarantee. Our pump also carries a full life-time warranty. We don’t stop there, but also transfer our guarantee to all future owners!
What are some warning signs to look for?
- Mildew, Mold or Fungus on walls, clothing, floors, furniture
- White powder substance or Rust on walls or floors
- Unpleasant Odors from basement
- Fading or Discoloration on walls, floors, clothing or furniture
- Damp walls,floors or clothing
- Cracks in walls or floors
- Spotting on walls
- Walls are bowing or “wavy”
- Structural or Electrical damage
- Water on floor after Rain or Snow
- Flooring lifting and walls sagging
Do waterproofing issues get worse with time?
Basement Waterproofing issues only get worse with time, when your basement leaks or floods – call our toll free number for help: 800-426-7783 or simply complete our Information Request Form and we will contact you promptly. We have references you can call from customers in Pennsylvania, Maryland, Virginia, West Virginia and Delaware.
What locations do you serve?
We provide basement waterproofing services in Maryland & Pennsylvania.
Do you offer and promotions or coupons?
Yes, we proudly offer a 20% discount with the coupon below.
In response to my request for an appraisal and solution to the water problem incurred at my residence, you responded immediately. You checked the outside and then the inside. Without any hesitancy, the next two hours was spent informing me what the problem was and extending me the options available.
After making my choice, a date and time was selected for the work. The workers arrived at the designated time and for the better part of a day they worked. They answered any and all questions extended to them. I have never seen a group of workers doing the type of work that contained debris, water, mud, etc., use such measure to prohibit tracking and added water damage. They were truly professionals in every sense of the word.
I salute your entire force for a job well done. Allstate American is highly recommended to all who have need of your service. Again Thank You for a job well done!Walter -
I just want you to know that I would highly recommend your company to any one who ask for help with a water problem in their basement. You truly have an outstanding and knowledgeable representative in Mr. Mitch Owen. I was quite worried that I was in trouble with my basement. But because you have a man who is highly honest and professional in Mr. Owen, my fears and worries were dispelled. He told me what to do and if I ran into any problems, I could call your company back. Had I contacted another company which did not have the same honesty, I could not only have had my fears come true, but I could have ended up in debt.Wayne Barry -
I was most impressed with Wesley and the rest of the crew who worked here recently. They were polite, efficient and did their utmost to minimize the dust and dirt which naturally occur with such a project. They even mopped up the basement floor tiles when the work was finished! After seeing your company on the job I would not hesitate to recommend Allstate American to others.Thomas -
Leaky or Flooded Basement?
Contact us today for a free cost estimate!